Soarent Vision Pty Ltd recognizes that your privacy is very important to you and we at Soarent Vision take this obligation seriously. Soarent Vision is bound by, and committed to supporting the Australian Privacy Principles (APP), which were enacted in March 2014.

Soarent Vision uses your information for the primary purpose for which it is collected:

  • To conduct our business
  • For billing and account management
  • To communicate with you
  • To provide you with information about promotions
  • To provide information to you about the products and services we offer
  • To supply our products and services
  • To comply with legal obligations
  • To help manage and enhance our products and services

The information we collect is never shared with other organisations for commercial purposes.

Soarent Vision does not sell, loan or rent its client database to any third party.

Cookies and Our Website

A cookie is a message given to your web browser by our web server. The browser stores the message in test file, and the message is then sent back to the server each time the browsers requests a page from our server. A cookie is a piece of data that identifies you as a unique user. We use cookies to store visitors' preferences and record session information, such as items that consumers add to their shopping cart.

Most web browsers are set by default to accept cookies. If you do not wish to receive cookies, you may set your browser to prompt you about cookies and to refuse to accept cookies. Rejecting cookies may interfere with your use of the site.

With respect to security, we use a variety of physical and electronic security measures including restrictions on physical access to our offices, firewalls and secure databases to protect your personal information (including your email address) that we have collected from you at our site, against loss, misuse, or alteration. While every effort is made to protect your personal information, it is provided at your risk.

Soarent Vision is compliant with the Australian Spam Act of 2003.

  • We do not send unsolicited emails
  • We only send emails to those people with whom Soarent Vision has an established relationship or who have contacted the company to obtain information
  • All emails automatically-sent to the database display a clickable HTML link which can be used to change email preferences or unsubscribe.

Soarent Vision cannot guarantee or accept responsibility for the privacy practices or the content of websites to which we provide links.

Resolving Problems Related To Your Privacy

If you need to make a complaint about your private information or about a possible privacy breach regarding access to your personal information, please contact us on +61 438 128 338, at This email address is being protected from spambots. You need JavaScript enabled to view it. or write to us at Soarent Vision Pty Ltd, PO Box 1027, Mt Ommaney Qld 4074.

We have an internal process to address such issues. The Office of Australian Information Commissioner (OAIC) suggests you allow 30 days for Soarent Vision Pty Ltd to respond to your privacy complaint, and then you may complain to the OAIC.

If you are not satisfied with our decision you can direct your complaint to the OAIC in one of 4 ways:

  • The OAIC online “Privacy Complaint Form” at http://www.oaic.gov.au
  • By mail (if you have concerns about postal security, you may wish to consider sending your complaint by registered mail);
  • By fax (02) 9284 9666 or
  • By email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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